Liberty Mutual Agency Markets, a business unit of Liberty Mutual Group, consists of property/casualty and specialty insurance carriers that distribute their products and services primarily through independent agents and brokers. The companies of Liberty Mutual Agency Markets provide a broad array of core property and casualty products, including a comprehensive set of personal and commercial coverage, which are available in most states.

As of December 31, 2007, Liberty Mutual Group had $94.7 billion in consolidated assets, $82.3 billion in consolidated liabilities and $25.9 billion in annual consolidated revenue. Liberty Mutual ranks 94th on the Fortune 500 list of largest U.S. corporations based on 2007 revenue, and is the sixth-largest property and casualty insurer in the U.S. based on 2006 direct written premium. Liberty Mutual Group today employs over 41,000 people in more than 900 offices throughout the world. Advance your career at Liberty Mutual - A Fortune 100 Company! Are you a natural problem solver with a bias for action? Do you have a passion for process improvement? Do you enjoy championing work that improves business results? Then read on! In the role of Process Improvement Projects Manager you will coordinate the identification and execution of a wide-variety of business process improvement (BPI) projects aimed at improving operational effectiveness. You will direct all aspects of these highly visible and comprehensive Agency Markets BPI projects, which will vary in scope, size and duration. In this role your leadership, strong technical aptitude and proven lean six sigma experience will drive improved business results, enabling Agency Markets to meet our strategic objectives. Responsibilities: * Play a key role in identifying and implementing process improvement projects to drive efficiency, improve quality and reduce cycle time * Participate in and facilitate cross functional problem solving events to understand, document and measure current processes; then identify opportunities to improve process effectiveness and efficiency * Conceptualizes immediate and long-range needs of the company with respect to project mission. Must understand business objectives as they relate to project goals. * Translates corporate needs into a comprehensive project plan which ensures successful project completion. * Negotiates projects objectives and direction with SBU heads, Division Senior Vice Presidents and Managers of such departments as Information Systems, Corporate Research, Actuarial, Underwriting, Claims, Sales, Legal, and Human Resources. * Directs assigned staff in various departments and divisions to ensure the completion of work in a timely and efficient manner. * Facilitate and collaborate with cross functional teams to create and evaluate recommendations to improve process designs. * Prepares periodic written reports for Senior Managers regarding project status and keeps Senior Managers informed of project direction and re negotiates direction as necessary. * Makes presentations regarding project direction and recommendation to Senior Managers.

Qualifications: * Bachelor's Degree or equivalent experience required, graduate degree preferred * Minimum 5+ years experience in leading process improvement projects and initiatives * High level working knowledge of Lean Six Sigma and/or other process improvement methodologies required * Previous experience leading and facilitating process improvement teams and initiatives * Strong problem solving ability and big picture thinking with a passion for impacting business results * Must be action oriented, have strong oral & written communication skills and superior organizational abilities * Green belt and or black belt certified preferred * P&C Insurance knowledge preferred Position can be located in either Seattle, WA or Indianapolis, IN.

Benefits: We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: * 401K and Company paid pension plan * Medical coverage * Dental coverage * Paid time-off * Pay-for-Performance * Discounts on automobile and homeowner's insurance * Discount fitness memberships * Flexible spending accounts * Tuition reimbursement * Vision care coverage * Work/Life resources * Credit Union membership * Employee and Dependent life insurance * Disability insurance * Long-term care insurance Overview: We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success. We believe our employees take pride in knowing that they help people live safer more secure lives everyday. Responsibility. What's your policy?